Refund Policy


Proeternity offers a 14-day money-back guarantee for its auto trading software. If the product doesn’t deliver, does not perform or doesnt give the promised results, you can request a refund within 14 days of the date of purchase.

To request a refund, you must send an email to with the subject line “Refund Request” and include the following information:

  • Your full name and email address used to purchase the software
  • The date of purchase
  • The reason for the refund request

Once your refund request is received, we will review it and process your refund within 14 business days. The refund will be issued to the same payment method used to make the original purchase.

Please note that if you have used the software to execute trades during the 14-day refund period, you will not be eligible for a refund. Additionally, refunds will not be granted after the 14-day refund period has expired.

Proeternity reserves the right to refuse a refund request if it determines that the request is fraudulent or abusive.

By using the auto trading software offered by Proeternity, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

If you have any questions or concerns regarding the Refund Policy, please contact us at

Proeternity may revise the Refund Policy at any time without notice by updating this posting. By using the auto trading software after such changes have been made, you agree to be bound by the revised Refund Policy.

This Refund Policy does not affect any statutory rights that may apply to your purchase of the auto trading software.

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